Frequently Asked Questions
How do I place an order?
Here’s how to place an order:
- Select your preferred size and color.
- Click “Add to Cart”.
- Click the cart icon in the upper right corner of your screen to proceed to checkout.
- Enter your contact and payment information to complete your purchase.
- You’ll receive a confirmation email after placing your order.
- We’ll then process and ship your order as soon as possible.
Need help? Our support team is always here to guide you!
How can I track my order?
Visit our Order Tracking page and enter the tracking number sent to your email or SMS once your order has shipped.
Please note: It may take up to 10 business days for tracking updates to appear after shipment. This is normal — your order is on its way!
What if my order hasn’t arrived?
If your order hasn’t arrived within 60 days, please contact us. We’ll be happy to help track it down and make things right.
Will I be charged customs or import fees?
Customs duties and taxes are determined by your country’s regulations and are beyond our control. You are responsible for any fees imposed by your local customs office.
How much will it cost?
Unfortunately, we can’t estimate customs fees as they vary by country and item. Please check with your local customs office for more details before placing an order.
Can I submit my own design?
Absolutely — we love custom designs! If you have a design you’d like to wear, please contact us and send your artwork. Our team will review it and guide you through the next steps.
Why is my order shipping from China?
Mostly Made in the USA!
The majority of our products are proudly made and shipped from the United States. However, in some cases, certain items may be produced and shipped from our international facility in China due to availability, design type, or production efficiency.
Rest assured, whether your order ships from the U.S. or China, we uphold the same strict standards for quality, craftsmanship, and customer satisfaction.
If you have questions about where your item is being shipped from, feel free to contact us — we’re happy to help!